OUR COMMITMENT TO PRIVACY
Your privacy is extremely important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
INFORMATION WE COLLECT ABOUT YOU
When you visit our websites, we track certain information that is non-personally identifiable. Data is collected in aggregate and anonymously, which may include the type of Internet browser you use, the type of computer operating system you have, the pages you visit on our websites, and how you arrived at our websites.
Personally Identifiable Information
The personally identifiable information that you voluntarily provide is used in order to conduct particular transactions on or with our websites including room reservations. The information we collect may include name, address, birth date, telephone number, email address and, credit card information.
A cookie is a small file that contains information sent by a website that is saved on your hard drive by your computer’s browser. Cookies store information that a website may need to personalize your experience and to gather website statistical data, such as which pages you visit, what material you download, your Internet provider’s domain name and country, and the addresses of websites you visit immediately before and after visiting a particular website.
To browse the Internet and our websites without cookies, you can configure your browser to reject all cookies, or to notify you when each cookie is offered so that you can either accept or reject each cookie. You may not be able to conduct some transactions or use some services on our websites if you do decide to disable your browser from accepting cookies.
HOW WE USE THE INFORMATION WE COLLECT
We collect personally identifiable information about you in order to provide you with a personalized web experience. We use your contact data to send you information about our properties and current promotions, and to contact you when necessary. We use your financial data for billing of products and services. Your demographic data is used to customize your site experience and to deliver specific content that may be of interest to you.
SHARING OF INFORMATION WE COLLECT
We will not sell, trade, or disclose to third parties any personally identifiable information obtained through our websites without your consent unless required to do so by law. We may disclose personally identifiable information in order to: (1) enforce our Website Agreements; (2) protect and defend the rights or property of 505 West Grape St, LLC; (3) comply with a court order or other legal process or legal requirements of any governmental authorities, including but not limited to, authorities which regulate the renting or leasing of space; or (4) in the sole discretion of 505 West Grape St, LLC, in exceptional circumstances, such as a national emergency, security concern, or other situation in which we deem such disclosure is prudent.
CHOICE REGARDING PROVIDING INFORMATION
General information is collected whenever you browse our websites. Our websites do not provide any means for opting out of providing general information when you browse our websites. However, privacy software that prevents the disclosure of general information is commercially available.
You can browse our websites without providing any personally identifiable information. However, providing personally identifiable information is required to use some of the services offered through our websites, including, but not limited to, making reservations, signing up for promotions, or participating in sweepstakes.
You can opt out of receiving certain communications and offers. Opt out options will be indicated when they are available.
General information and personally identifiable information collected by our websites is stored on secure servers. The secure servers are protected by firewalls and other standard security procedures. The secure servers are not generally accessible by unauthorized third parties, but could become accessible in the event of a security breach. No data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, we cannot guarantee the security of any information you transmit to us.
Once we receive your information, we take appropriate steps that we believe are reasonable to protect the security of your data on our system, both internally and from outsiders, and to ensure the integrity of the data we collect. We use a combination of technological and policy methods to protect this data. You are responsible for maintaining the secrecy of your passwords and any account information. Please be aware that we will never ask you for your password in an unsolicited phone call or email.
How do we share your personal information with third parties?
- Booking.com: We've teamed up with Booking.com B.V., located at Herengracht 597, 1017 CE Amsterdam, Netherlands (www.booking.com) (hereafter Booking.com) to offer you our online reservation services. While we provide the content to this website and you make a reservation directly with us, the reservations are processed through Booking.com. The information you enter into this website will therefore also be shared with Booking.com and its affiliates. This information may include personal data including your name, your contact details, your payment details, the names of guests traveling with you, and any preferences you specified when making a booking. To find out more about the Booking.com corporate family, visit About Booking.com.
- BookingSuite: Your personal data may be shared with BookingSuite B.V. located at Herengracht 597, 1017 CE Amsterdam, the Netherlands, the company which operates this website and the website suite.booking.com. BookingSuite will provide your information, which may include personal data, to Booking.com for the purposes described above.