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Shhhh. Our Privacy Policy.

Found San Diego Privacy Policy.


Your privacy is extremely important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.


This Privacy Policy applies to all websites owned and/or operated by 505 West Grape St, LLC and its subsidiaries, including, but not limited to, the websites for: (1) Found Hotel San Diego at sandiego.foundhotels.com.com. Our websites may be accessed through domain names other than the domain names listed above. This Privacy Policy does not apply to information collected by us by means other than through our websites.


General Information

When you visit our websites, we track certain information that is non-personally identifiable. Data is collected in aggregate and anonymously, which may include the type of Internet browser you use, the type of computer operating system you have, the pages you visit on our websites, and how you arrived at our websites.

Personally Identifiable Information

The personally identifiable information that you voluntarily provide is used in order to conduct particular transactions on or with our websites including room reservations. The information we collect may include name, address, birth date, telephone number, email address and, credit card information.


A cookie is a small file that contains information sent by a website that is saved on your hard drive by your computer’s browser. Cookies store information that a website may need to personalize your experience and to gather website statistical data, such as which pages you visit, what material you download, your Internet provider’s domain name and country, and the addresses of websites you visit immediately before and after visiting a particular website.

We use cookies to collect and store your preferences for viewing our websites, such as whether you disable multi-media capabilities so that you will not have to do so on follow up visits. In addition, we use cookies to provide a unique identifier to your computer so that we can generate statistics regarding usage of our websites, such as the percentage of repeat visitors and other general statistics. The unique identifiers are not matched with any personally identifiable information. In addition, when you book a reservation online to stay at one of our properties, the reservation or confirmation number may be stored in a cookie on your computer. Cookies used by us do NOT store any personally identifiable information about you.

To browse the Internet and our websites without cookies, you can configure your browser to reject all cookies, or to notify you when each cookie is offered so that you can either accept or reject each cookie. You may not be able to conduct some transactions or use some services on our websites if you do decide to disable your browser from accepting cookies.


We collect personally identifiable information about you in order to provide you with a personalized web experience. We use your contact data to send you information about our properties and current promotions, and to contact you when necessary. We use your financial data for billing of products and services. Your demographic data is used to customize your site experience and to deliver specific content that may be of interest to you.


We will not sell, trade, or disclose to third parties any personally identifiable information obtained through our websites without your consent unless required to do so by law. We may disclose personally identifiable information in order to: (1) enforce our Website Agreements; (2) protect and defend the rights or property of 505 West Grape St, LLC; (3) comply with a court order or other legal process or legal requirements of any governmental authorities, including but not limited to, authorities which regulate the renting or leasing of space; or (4) in the sole discretion of 505 West Grape St, LLC, in exceptional circumstances, such as a national emergency, security concern, or other situation in which we deem such disclosure is prudent.


General information is collected whenever you browse our websites. Our websites do not provide any means for opting out of providing general information when you browse our websites. However, privacy software that prevents the disclosure of general information is commercially available.

You can browse our websites without providing any personally identifiable information. However, providing personally identifiable information is required to use some of the services offered through our websites, including, but not limited to, making reservations, signing up for promotions, or participating in sweepstakes.

You can opt out of receiving certain communications and offers. Opt out options will be indicated when they are available.


General information and personally identifiable information collected by our websites is stored on secure servers. The secure servers are protected by firewalls and other standard security procedures. The secure servers are not generally accessible by unauthorized third parties, but could become accessible in the event of a security breach. No data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, we cannot guarantee the security of any information you transmit to us.

Once we receive your information, we take appropriate steps that we believe are reasonable to protect the security of your data on our system, both internally and from outsiders, and to ensure the integrity of the data we collect. We use a combination of technological and policy methods to protect this data. You are responsible for maintaining the secrecy of your passwords and any account information. Please be aware that we will never ask you for your password in an unsolicited phone call or email.


We reserve the right to modify or change this Privacy Policy at any time, simply by posting such changes on the website. Any such change, update, or modification will be effective immediately upon posting. If you have any questions regarding this Privacy Policy, please contact us per the contact information provided above.






  • 名、姓、邮箱地址、电话号码和家庭住址;
  • 信用卡信息(信用卡类型、卡号、持有人姓名、到期时间和安全码);
  • 客人入住信息,包括抵店日期和离店日期、特殊请求、对住宿提供的服务偏好观察(包括客房偏好、使用过的设施或其他任何服务);
  • 您提供的营销偏好或参与调查、竞赛或促销活动信息;


您可以随时选择您希望提供给我们的个人信息(如有)。 如果您选择不提供某些细节,您与我们的某些交易可能会受到影响。


  • 订单:我们使用您的个人信息是为了帮您完成并管理线上订单。
  • 客户服务:我们使用您的个人信息是为了向您提供客户服务。
  • 住客点评:我们可能会使用您的联络方式信息,通过邮件邀请您在完成入住后为住宿填写住客点评。此举可帮助其他客人选择最适合的住宿。
  • 营销活动:我们也会使用您的信息进行正当合法的营销活动。
  • 其他沟通:在其他时候我们也可能通过电子邮件、邮寄、电话或发短信方式与您联系,具体取决于您与我们分享的联系信息。可能出于有多种原因:
    • 我们可能需要回复并处理您提出的请求。
    • 如果您还没有完成在线预订,我们可能会通过电子邮件提醒您继续完成预订。我们相信这项额外的服务对您来说非常有用,因为您可以继续进行预订,无需再次搜索住宿或从头开始填写所有预订信息。
    • 当您使用我们的服务时,我们可能会向您发送问卷或邀请您对我们的网站体验提供反馈。
  • 法律目的:在某些情况下,我们可能需要使用您的信息来处理和解决法律纠纷,进行监管调查和合规审核。
  • 欺诈检测和预防:我们可能会将您的个人信息用于检测和预防欺诈以及其他非法或不需要的活动。
  • 提升我们的服务:最后,我们会将您的个人信息用于分析目的,为了提升我们的服务,改善用户体验,并优化我们在线旅游服务的功能和质量。


  • 合同履行:履行我们之间的合同,可能必须使用您的个人信息。例如,若您使用我们提供的服务来进行在线预订,我们将依照合约条款使用您的信息,以执行我们的应尽职责来完成和管理订单。
  • 合法利益:我们可能会使用您的信息来满足我们的合法利益,例如,为您提供网站、邮件和电子报中最为适宜的内容,以改善和提升我们的产品、服务及网站内容。同样服务于行政、欺诈检测和法律目的。
  • 同意:我们可能会征求您的同意,使用您的个人信息服务于某些直接营销目的。如您改变想法表示不同意,可以随时通过这份隐私声明底部备注的地址联系我们。


  • Booking.com:我们隶属于Booking.com B.V.,公司地址为Herengracht 597,1017 CE Amsterdam,The Netherlands (www.booking.com)(以下称Booking.com),提供在线预订服务。我们向网站提供内容,您直接通过我们进行预订,订单由Booking.com进行处理。因此,您在该网站上所输入的信息也将与Booking.com及其合作伙伴共享。此类信息可能包括姓名、联系方式、付款信息、同行客人姓名及预订时所提供的出行偏好设置。如要了解更多关于Booking.com的信息,请访问About Booking.com。
    Booking.com将给您发送订单确认信以及在您抵店前发送一封包含住宿周边和住宿信息的邮件。Booking.com的客户体验团队也为用户提供20多种语言的全天候24小时国际客户服务。与Booking.com的全球客户服务人员分享您的详细信息,让他们在您需要帮助时及时做出回应。Booking.com可能会将您的信息用于技术、分析和营销目的,详情请参阅 Booking.com隐私政策。您的信息也可能与Priceline集团的其他成员(Agoda.com、Rentalcars.com和Kayak.com)共享以进行分析,以便向您提供您可能感兴趣的旅游优惠信息并为您提供定制服务。如果您对Booking.com处理您的个人信息有任何疑问,请联系customer.service@booking.com。
  • BookingSuite:您的个人信息可能与BookingSuite B.V.共享,该公司位于Herengracht 597,1017 CE Amsterdam,The Netherlands,运营suite.booking.com网站。 BookingSuite会将您的个人信息提供给Booking.com以达到上述目的。
  • 第三方服务供应商:我们可能会使用服务供应商代表我们处理您的个人数据。此类处理行为服务于各种目的,例如协助订单付款、发送营销资料等。第三方服务供应商遵从保密条款,不得将您的个人数据运用于其他目的。
  • 主管部门:依照法律规定或实属必要用于预防、侦查或起诉犯罪行为和欺诈行为时,我们将向执法部门和其他政府机构披露个人数据。








圣地亚哥方德酒店,505 West Grape Street, 圣地亚哥市中心, 圣地亚哥, CA 92101, 美国。如果您对我们的隐私声明有任何建议或意见,请发送电子邮件至guide@sandiego.foundhotels.com。