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Shhhh. Our Privacy Policy.

Found San Diego Privacy Policy.

OUR COMMITMENT TO PRIVACY

Your privacy is extremely important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

APPLICATION OF THIS PRIVACY POLICY

This Privacy Policy applies to all websites owned and/or operated by 505 West Grape St, LLC and its subsidiaries, including, but not limited to, the websites for: (1) Found Hotel San Diego at sandiego.foundhotels.com.com. Our websites may be accessed through domain names other than the domain names listed above. This Privacy Policy does not apply to information collected by us by means other than through our websites.

INFORMATION WE COLLECT ABOUT YOU

General Information

When you visit our websites, we track certain information that is non-personally identifiable. Data is collected in aggregate and anonymously, which may include the type of Internet browser you use, the type of computer operating system you have, the pages you visit on our websites, and how you arrived at our websites.

Personally Identifiable Information

The personally identifiable information that you voluntarily provide is used in order to conduct particular transactions on or with our websites including room reservations. The information we collect may include name, address, birth date, telephone number, email address and, credit card information.

Cookies

A cookie is a small file that contains information sent by a website that is saved on your hard drive by your computer’s browser. Cookies store information that a website may need to personalize your experience and to gather website statistical data, such as which pages you visit, what material you download, your Internet provider’s domain name and country, and the addresses of websites you visit immediately before and after visiting a particular website.

We use cookies to collect and store your preferences for viewing our websites, such as whether you disable multi-media capabilities so that you will not have to do so on follow up visits. In addition, we use cookies to provide a unique identifier to your computer so that we can generate statistics regarding usage of our websites, such as the percentage of repeat visitors and other general statistics. The unique identifiers are not matched with any personally identifiable information. In addition, when you book a reservation online to stay at one of our properties, the reservation or confirmation number may be stored in a cookie on your computer. Cookies used by us do NOT store any personally identifiable information about you.

To browse the Internet and our websites without cookies, you can configure your browser to reject all cookies, or to notify you when each cookie is offered so that you can either accept or reject each cookie. You may not be able to conduct some transactions or use some services on our websites if you do decide to disable your browser from accepting cookies.

HOW WE USE THE INFORMATION WE COLLECT

We collect personally identifiable information about you in order to provide you with a personalized web experience. We use your contact data to send you information about our properties and current promotions, and to contact you when necessary. We use your financial data for billing of products and services. Your demographic data is used to customize your site experience and to deliver specific content that may be of interest to you.

SHARING OF INFORMATION WE COLLECT

We will not sell, trade, or disclose to third parties any personally identifiable information obtained through our websites without your consent unless required to do so by law. We may disclose personally identifiable information in order to: (1) enforce our Website Agreements; (2) protect and defend the rights or property of 505 West Grape St, LLC; (3) comply with a court order or other legal process or legal requirements of any governmental authorities, including but not limited to, authorities which regulate the renting or leasing of space; or (4) in the sole discretion of 505 West Grape St, LLC, in exceptional circumstances, such as a national emergency, security concern, or other situation in which we deem such disclosure is prudent.

CHOICE REGARDING PROVIDING INFORMATION

General information is collected whenever you browse our websites. Our websites do not provide any means for opting out of providing general information when you browse our websites. However, privacy software that prevents the disclosure of general information is commercially available.

You can browse our websites without providing any personally identifiable information. However, providing personally identifiable information is required to use some of the services offered through our websites, including, but not limited to, making reservations, signing up for promotions, or participating in sweepstakes.

You can opt out of receiving certain communications and offers. Opt out options will be indicated when they are available.

SECURITY

General information and personally identifiable information collected by our websites is stored on secure servers. The secure servers are protected by firewalls and other standard security procedures. The secure servers are not generally accessible by unauthorized third parties, but could become accessible in the event of a security breach. No data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, we cannot guarantee the security of any information you transmit to us.

Once we receive your information, we take appropriate steps that we believe are reasonable to protect the security of your data on our system, both internally and from outsiders, and to ensure the integrity of the data we collect. We use a combination of technological and policy methods to protect this data. You are responsible for maintaining the secrecy of your passwords and any account information. Please be aware that we will never ask you for your password in an unsolicited phone call or email.

CHANGES

We reserve the right to modify or change this Privacy Policy at any time, simply by posting such changes on the website. Any such change, update, or modification will be effective immediately upon posting. If you have any questions regarding this Privacy Policy, please contact us per the contact information provided above.

隱私權聲明

生效日期:2017 年 12 月

此隱私權聲明適用 sandiego.foundhotels.com 擁有人及 聖地亞哥方德酒店 管理人。此隱私權聲明將說明我們如何收集並使用您於 sandiego.foundhotels.com 上提供的個人資料,並說明您如何決定我們使用個人資訊的權限,以及獲得相關更新資訊的方式。我們會不定期更新此份隱私權聲明內容,歡迎定期查看此頁面以掌握最新資訊。

我們會收集的個人資訊種類

我們會收集包含下列內容的個人資訊:

  • 您的姓名、電子信箱、電話號碼及住址;
  • 信用卡資料(信用卡卡別、號碼、姓名、有效日期和安全碼);
  • 住客入住資訊,包括入住、退房日期、特殊要求、您的住宿服務偏好(包含客房偏好、設施偏好或其他使用的服務);
  • 您偏好的收到促銷資訊的方式,或問卷、活動、促銷優惠中提供的相關資訊;

當您造訪我們的網站時,即使沒有預訂,我們仍會收集相關資訊,像是:IP 位址、使用的瀏覽器、電腦處理系統、應用程式版本、語言設定以及瀏覽過的網頁。若您使用行動裝置,我們可能會收集可辨識您行動裝置的相關資訊、裝置設定、特性與經緯度等資料。若您有訂房,我們的系統會記錄您訂房的方式以及使用的網站。可辨別自然人的資料依照此隱私權聲明皆為個人資訊。

您可以選擇要提供什麼個人資料(如有)給我們。然而,如您選擇不提供特定資料,可能造成交易失敗。

為什麼我們要收集、使用和分享您的個人資料?

  • 訂單資訊:我們使用您的個人資料以完成並處理您的線上預訂。
  • 客戶服務:我們使用您的個人資料以提供客服。
  • 住客評語:我們可能會使用您的聯絡資訊,在完成住宿後透過 Email 邀請您分享住宿體驗,這將能幫助其他旅客挑選出最適合他們的住宿。
  • 行銷活動:經法律規定允許,我們會將您的個人資料用於行銷活動。
  • 其他聯繫:我們可能也會在其他情況下,依據您分享給我們的連絡資訊,透過 Email、信件、電話或簡訊與您聯繫。可能的原因如下:
    • 我們需要回覆處理您的要求。
    • 若您未完成住宿訂單,我們可能會發送 Email 提醒您完成預訂。我們相信這些額外的服務能對您有幫助,讓您要預訂住宿時不必再次搜尋,或重新填寫預訂相關資訊。
    • 當您使用我們的服務,我們可能會發送問卷或是邀請您分享對本站的使用體驗。
  • 法律目的:在特定情況下,我們可能需要使用您的資料以處理及解決法律糾紛、司法調查及監管規範。
  • 詐騙偵測及預防:我們可能會使用個人資料以防堵詐騙及其他非法或違法活動。
  • 進一步改善服務:最後,我們會使用您的個人資料進行分析研究,以進一步改善我們的服務。為提供更好的使用者體驗,我們會改善產品功能及我們的線上旅遊預訂服務。

為以上所述之目的,我們會依據下列法源處理您的個資:

  • 履行契約:為了履行我們和您的契約,我們可能必須使用您的個資。舉例來說,如果您使用本站線上預訂,我們會使用您的個人資料以完成並管理您的訂單,履行契約中的義務。
  • 合法利益:基於合法利益的緣由,我們可能會使用您的個資,例如提供您最適合的網站、Email 及電子報內容、改善並推廣本站的產品服務與網站內容,以及因管理、預防詐騙及法律目的使用個資。
  • 當事人同意:我們可能在徵求您的同意之情況下,使用您的個人資料以達特定直效行銷目的。您隨時可以與我們聯繫取消同意,聯絡方式載於此隱私權聲明的。

我們如何和第三方分享您的個資?

  • Booking.com:本公司和 Booking.com B.V. (Herengracht 597, 1017 CE Amsterdam, The Netherlands)(www.booking.com)(下稱 Booking.com)合作提供線上訂房服務。我們提供住宿內容資料給此網站,您直接向我們預訂之訂單將由 Booking.com 處理。因此,我們也會獲得您在此網站輸入的資訊。這些資訊可能包括您的姓名、連絡資料、付款資料、同行住客姓名以及您訂房時輸入之偏好資訊。如欲瞭解 Booking.com 合作集團資訊,歡迎前往關於 Booking.com 頁面。
    Booking.com 將會發送訂房確認函和入住通知給您,提供住宿及當地資訊給您。Booking.com 透過各地辦公室提供超過 20 種語言的客戶服務,24 小時全年無休。當您和 Booking.com 客服聯繫時,我們需將您的資料提供給我們的全球客服人員,以便協助您處理相關事宜。若有技術、分析或行銷之需求,我們將依照 Booking.com 隱私權聲明中載明的條款使用您的個資。同時,為了提供您感興趣的旅行個人化服務,您的資訊可能將與 Priceline 集團(Agoda.com、Rentalcars.com 和 Kayak.com)分享。若您對 Booking.com 處理個人資料有任何疑問,歡迎來信 customer.service@booking.com。
  • BookingSuite:您的個資將提供給營運本站的公司 BookingSuite B.V. located at Herengracht 597, 1017 CE Amsterdam, the Netherlands (suite.booking.com)。BookingSuite 將依上述之目的提供您的個資給 Booking.com。
  • 第三方服務供應商:為了處理訂單款項、發送促銷廣告或資料分析等緣故,我們可能會請服務供應商代本公司謹慎處理您的個人資料。這些服務供應商均受保密條款約束,不得自行將您的個資用作其他用途。
  • 主管機關:我們將依據法律規定或出於預防、偵測、檢舉犯罪或詐騙行為之必要理由,向執法機關和其他政府單位提供您的個人資料。

個人資料的保存期限

只要我們認為還需要提供相關服務給您,我們會保存您的個人資料,並遵守相關法律(包含檔案資料保存期限之法律)協助解決與任何一方的爭議,與在必要之時確保業務運作。所有個人資料的保存將受此隱私權聲明約束。

我們會採取哪些安全程序保護您的個人資料?

根據個資保護法,我們採取正當的程序來防止未授或權者任意存取或不當使用個人資料。我們採取適當的商業系統和程序來保護您提供的個人資料。我們同時也採用安全程序、技術性與實體的限制來限制相關人員存取及使用伺服器中的個資。只有獲得授權的人員才能因公存取個人資料。

您如何管理所提供的個人資料?

您隨時有權檢視我們留存的個人資料。您可以來信(至下方提供信箱)要求我們提供您的個資總覽。來信主旨請註明「要求檢視個人資料」,以利提高回覆作業效率。
如果您認為我們留存的個人資料有誤、或我方不再擁有使用您的個人資料的權利、或有任何關於您的個資使用方式及此隱私權聲明的相關問題,歡迎來信或依照下列聯絡資訊和我們聯繫。我們將依照適用之數據保護法處理您的要求。您可以隨時刪除您的帳號,只要登入 Booking.com 帳號並選擇移除即可完成。

誰負責處理個人資料?

聖地亞哥方德酒店,505 West Grape Street, 聖地亞哥市中心, 聖地亞哥, CA 92101, 美國。如您對此份隱私權聲明有任何建議或意見,歡迎來信 guide@sandiego.foundhotels.com 與我們聯繫。

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